This interview with Bobbi Brown, founder of Bobbi Brown Cosmetics, was conducted and condensed by Adam Bryant.

Bobbi Brown, founder of Bobbi Brown Cosmetics, says she wears sneakers because they're comfortable, but also because she wants employees to “understand who they're working for.”

Q. How do you hire?

A. When I interview someone, I know in the first two minutes if I like them or not. I find that if it’s easy to talk to someone and I see an openness and honesty and integrity, then I usually hire them.

Q. Tell me more about what you’re looking for.

A. I don’t think about interviewing them for work. I first try to understand who they are as people. I usually have someone’s résumé, but I never look at it until they sit down. Then I say, “O.K., take me through the résumé.”

The most important thing is people need to be themselves. And someone could be totally, on paper, perfect for the job. But they might not have the openness, the vision. I like when people bring energy, creativity, newness to me.

Q. What else?

A. Communicating. To me, this is probably the biggest thing. If it’s the right person, I can barely speak and they understand what I’m saying. But if it’s not the right person, they have trouble understanding, because creative people are not like other people. Any other creative C.E.O. will understand what I’m talking about.

I never learned management. I never went to business school. I’m an artist. I happened to have really clear ideas of what I thought my business should be.安全工程师考试 安全工程师考试试题 安全工程师考试报名 安全工程师考试时间 安全工程师考试内容 安全工程师考试试题 安全工程师考试成绩查询法律知识:法律知识热点 安全工程师法律知识热点 法律知识热点辅导 法律知识热点问题法律知识试题 安全工程师法律知识试题 法律知识试题及答案 法律知识试题下载 历年安全工程师法律知识试题 法律知识模拟试题 法律知识模拟试卷管理知识： 管理知识测试安全工程师管理知识 安全工程师管理知识试题安全工程师试题 安全工程师题及答案 安全工程师试题下载安全工程师模拟题 安全工程师模拟试卷生产技术：安全工程师生产技术指导 安全工程师生产技术技巧生产技术试题 安全工程师生产技术试题 安全工程师生产技术真题及答案生产技术模拟试题 安全工程师生产技术模拟题案例： 安全工程师案例 案例成绩查询案例试题 安全工程师案例试题 安全工程师案例试题及答案 安全工程师案例经验技巧安全工程师案例模拟试题?

Q. If you could ask only one or two questions in a job interview, what would they be?

A. Why do you want to work here, and what do you love?

Q. What else have you learned over the years about running a business?

A. I’ve learned that I am allowed to say what I like and what I don’t like. And I’ve learned that I have to be professional and not be everyone’s best friend. That’s probably the biggest thing for me because I hire people I really like, who I enjoy spending time with. And when I’m close to someone, I might not have my distance.

Q. Give me an example.

A. If you know me, I have a certain way of saying something, and you’re not insulted. But when you’re in top management, not everyone understands you. So you have to be careful, and you have to just make sure that you don’t insult anyone.

Q. How are you a different leader today than you were 5 or 10 years ago?

A. Well, I think 5 or 10 years ago, I thought I should be a certain way. I thought I should be the way I would think a corporate person would be. And I realized that the most important thing I could ever do, in my life and in my business, is be who I am. I would wear high shoes. I’d wear black suits. I’d go into these meetings and there was something wrong. I never knew what it was. It just was never 100 percent right.

I used to have an office up in the G.M. Building [just off Central Park]. Now we work downtown. I have high heels in my bags if I need them for a shoot. But I like sneakers. I like being comfortable. I like to sit on the floor with my team and work. I don’t like to sit in fancy chairs. It’s really important to the culture of my company that people understand who they’re working for.

Q. Were there other moments where things didn’t feel right?

A. Well, I’ve had people who maybe were in marketing or product development who didn’t understand that it’s not just my name on something. I actually get involved in every single thing.

It’s not about you doing the work and presenting it to me. I want someone to see me in the hallway and say: “Look at this bottle. What do you think of this?” So those are the people I work well with because I don’t like wasting time and I don’t like people wasting money.

And, often, if people are off doing their own thing and presenting it to me, it’s probably not my vision. I like to be part of the process. I started this company, by myself, with one lipstick.

Q. Are you a gadget person?

A. I don’t e-mail people. I call them because I want them to hear my voice.

Q. Never e-mail?

A. I just think people need to hear people’s voices, and it takes a second. I don’t want to have an e-mail relationship. I just think that something is lost.

Q. What’s your best career advice?

A. When you’re talking to someone, look them in the eye. Always tell the truth. And you have to start at the bottom. I don’t care who you are and what you do, you have to start at the bottom. If there’s a job as a receptionist at a company you would love to work at and there’s nothing else, get that job. And don’t just sit there.

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A lot of people have moved up in this company. Be open and be a sponge. I’ve always been a sponge. You’re around really cool, creative people, you see what they’re doing, how they’re dressing, what they’re reading, what their tastes are. I mean that’s what makes someone better at what they do — they’re just open to what’s going on.

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